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Frequently Asked Questions

Is the testing confidential?

Yes, testing is confidential. Your identity and test results will be disclosed only to the healthcare providers we arrange or you designate, as described in our Privacy Policy and Terms of Use, and to you. A visit to the doctor's office is not required, and results will not be shared with your doctor or your insurance company without your specific consent. As an added measure to protect your privacy, we use "HT Services" as the identifier in our emails and credit card processing. We will provide a secure and private link for your account information and your test results. It is your responsibility to keep your password and your personal information code confidential.

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Disclaimer: Health Testing Services, Inc. dba arranges for consumers to obtain medical and laboratory services from contracted vendors. Laboratory and patient care services are provided by independent third party providers who are not employees or agents of Health Testing Services, Inc. or its affiliates or subsidiaries. Currently, Health Testing Services does not provide testing in New York, New Jersey, or Rhode Island. Per the Annotated Code of Maryland, Health-General Article, 17-215, processing lab orders within the state of Maryland is strictly prohibited.
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